QUESTIONS ?
WHAT IS DEDICATED Antigua Toll FreE NUMBER?
All of our Antigua Answering Service plans include a dedicated Local Based Toll Free telephone number. This is a unique phone number assigned to your company upon activation of your account. You can use this phone number on your business cards and fliers as this will be the main point of contact for your company.
WHAT IS CUSTOMIZED CALL HANDLING?
Our customized call handling feature allows us to answer all customer inquiries in your company's name ,provide information about you products and follow any instructions as outlined by you our customer. This ensures that your calls are handled to your requirements and your protocols are followed.
HOW LONG ARE YOUR CONTRACTS?
Live Answering Services Antigua plans vary from month-to-month or yearly payments. Upgrade, switch, or cancel your plan at any time.
HOW DO I CANCEL?
You can cancel at any time by providing in writing by letter or via email thirty days notice.
WHAT IS THE CALL TRANSFER FEATURE?
When a call comes in that meets your requirements to be patched, our Virtual Assistant Representatives will take the caller’s name and a phone number or any other information if desired ,then politely place your client on hold. They will then call you on a separate line, and transfer the call once you’ve answered and confirmed that you are available.
WHAT IS IMMEDIATE MESSAGE NOTIFICATION?
As a standard part of our service all calls answered are logged and email immediately, messages are delivered automatically to your smartphone or computer with full details pertaining the call answered, a summary of each message is also delivered via text message.
WHEN WILL I BE CHARGED?
Immediately upon signing up, and then every month, or year, depending on the plan you chose.
WHAT IS AFTER HOURS VOICE-MAIL TO EMAIL SERVICES?
Calls outside your regular business hours are sent to a customized voice-mail box. Voice messages left are e-mailed to you via a .wave file. This eliminates the need to check your messages by phone and allows you to track and save your messages on your smart-phone or computer.